Digests

Decision Information

Decision Content

Human Rights

Judicial review of Canadian Human Rights Commission decision dismissing applicant’s human rights complaint as trivial pursuant to Canadian Human Rights Act, R.S.C., 1985, c. H-6 (CHRA), s. 41(1(d) — Applicant, Canadian citizen of Lebanese origin, boarded aircraft at Halifax International Airport — On airplane, told by flight attendant to remove jacket from empty seat — Applicant expressing displeasure with flight attendant — Exited airplane with Air Canada agent — Agent informing applicant that he would not be allowed to travel on flight due to his misconduct — Noting on applicant’s Passenger Name Record that he had been “verbally abusive toward a flight attendant and gate staff”, alerting Air Canada’s corporate security — Air Canada subsequently imposing travel ban on applicant until he no longer presented risk — Applicant filing complaint with Commission alleging discrimination by Air Canada on grounds of race, national or ethnic origin, colour, or religion — Commission preparing screening report pursuant to CHRA, ss. 40, 41 (40/41 report) due to possible application of Convention for the Unification of Certain Rules for International Carriage by Air[1] (Montreal Convention) — Report recommending that Commission not deal with complaint because it could more appropriately be dealt with according to a procedure provided for under another Act of Parliament, and/or it was trivial and/or vexatious — Commission dismissing complaint based solely on application of Montreal Convention — Holding that, even if applicant’s complaint well-founded, any meaningful remedy foreclosed by Carriage by Air Act, R.S.C., 1985, c. C-26 (CAA) — Finding that travel ban issued against applicant had been retracted, no longer in dispute— Also finding that applicant had received compensation for Air Canada’s refusal to transport him — Whether Commission having power to interpret, apply law beyond its enabling statute — Commission reasonably holding that question of whether certain remedies precluded by CAA, Montreal Convention falling within powers, duties, functions conferred upon it by CHRA, ss. 41(1)(c),(d) — No dispute that Commission having power to determine legal questions pertaining to limits of its own jurisdiction — S. 41 mandating Commission to deal with any complaint unless complaint appearing to be beyond its jurisdiction — Commission having broad discretionary power, enjoying remarkable degree of latitude when performing its screening function — Whether Commission decision to dismiss complaint reasonable — Decision to dismiss applicant’s complaint as trivial unreasonable — Despite adopting findings, analysis, conclusion of 40/41 report, Commission not considering whether remedies other than financial compensation appropriate in event that applicant’s complaint upheld — This may be due to report’s conclusion no practical remedy that Canadian Human Rights Tribunal could order for complainant — However, report’s conclusion premised on full, final settlement of applicant’s complaint — Applicant not having opportunity to respond to two issues based on Air Canada’s ex parte submissions — Unreasonable for Commission to adopt finding in 40/41 report that corrective measures other than financial compensation would not be useful, only because applicant had not sought to include them in settlement — Complainant’s preferences regarding remedies, corrective measures not binding either Commission or Tribunal — Both of these administrative bodies having independent power, duty to identify remedies appropriate in circumstances — Commission assuming that possible unavailability of financial compensation for breaches of human rights in context of international air travel bar to all meaningful remedies — Failing to consider whether other remedies might be appropriate — Matter remitted to Commission for redetermination — Application allowed.

Zoghbi v. Air Canada (T-951-20, 2021 FC 1154, Fothergill J., reasons for judgment dated October 28, 2021, 25 pp.)



[1] Signed at Montréal, May 28, 1999, being Schedule VI to the Carriage by Air Act, R.S.C., 1985, c. C-26.

 You are being directed to the most recent version of the statute which may not be the version considered at the time of the judgment.